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Customer Relations

CRM Executive

Create a dependable customer experience through clear communication, documentation and post-booking coordination.

About the position

Make an impact through
considered execution.

The CRM Executive will be a consistent point of contact for customers, keeping communication timely and every commitment properly documented.

What you’ll do

  • Manage post-booking communication and customer requests.
  • Coordinate payment reminders, documentation and milestone updates.
  • Maintain accurate CRM records and interaction histories.
  • Work with sales, accounts and projects to resolve queries promptly.

What you’ll bring

  • Graduate degree with 1–3 years of customer-service experience.
  • Strong written and verbal communication skills.
  • Organised, empathetic and comfortable working with CRM systems.